subscription management solutions

Subscription Management Solution

Subscription Management System for business publications requires a strong and intelligent data management, accurate billing, publication dispatch, and effective customer relationship processes. The software package with flexibility of defining all kinds of business publications with its frequency and various subscription schemes becomes a must for organisations.

SubscriptionBro (SB) provides the flexibility to maintain verticals wise publications, define publication wise issuance frequency, create schemes, maintain inventory for magazine and gifts, manage subscribers’data,payment details and most importantly listing to the customer request and problems through customer relationship.

SB automates the subscription process which involves capturing subscribers’ data, the Subscription details (Customer Details, Magazine Details, Scheme Details, Issue Details, and Payment Details etc.), Dispatch details, and Customer Relationship Module to capture customer complaints & suggestions so that necessary actions are taken effectively. It also adds to the basic functionality of subscription management:

  • Many subscription and offer types can be set up such as free copies, trial copies, offer of free product with subscription, etc
  • Records source, type, offer code, etc. that automatically provides price, number of issues.

  • Quick and easy subscription renewal – without re-keying of data.

  • Ability to monitor renewal stage.

  • View history of issues sent.
  • Ability to change status of subscription e.g. suspend subscription
  • Donor based subscriptions
  • Ability to extend a subscription by a number of copies.

  • Define Various Publication, its issuance frequency
  • Define Scheme & Gifts
  • Captures Subscribers' Data
  • Does periodic publication dispatches
  • Customers Complaint Registration
  • Complaint Tracking & Closure
  • Payment Collection
  • Debtors List
  • Subscription list & Dispatch Report
These are customised applications/ modules for personalized needs.
Hence, we would like to give you personal attention serve your custom needs.

Rajeev Kumar Jain
Products Head | 9873728303